Appointments & Financials
INITIAL EXAM VISIT
As a courtesy to our patients, the initial examination is free of charge. Upon your arrival, our treatment coordinator will begin making you acquainted with our office. Dr. Walker or Dr. Dixon will then conduct a thorough clinical examination and go over the findings with you. The purpose of the initial examination is to answer:
- What sort of problem is present, if any?
- When is the proper time for treatment?
- What type of treatment is indicated?
- How long will treatment take?
- How much will the treatment cost?
Dr. Walker and Dr. Dixon make every effort to ensure that your first visit is as informative as possible.
DIAGNOSTIC RECORDS
If Dr. Walker or Dr. Dixon has recommended orthodontic treatment, then diagnostic records will be indicated. The diagnostic records include two radiographs (x-rays), digital images of the teeth and face, and study models of the teeth. This provides us with information that is not available from a clinical exam and allows us to study the case in more detail. Proper diagnosis is critical to the success of the case. In most instances, the diagnostic records may be taken at the initial exam visit.
TREATMENT PLANNING SESSION
After the doctors have reviewed the findings of the clinical examination and diagnostic records, a treatment plan for the patient will be formulated. The proposed treatment options, length of treatment, and the cost will be discussed in detail.
REGULAR APPOINTMENTS
The initial appliance placement usually takes from 1 to 2 hours. Regular adjustment appointments are every 6 to 8 weeks and often take 20 to 40 minutes. Our regular office hours are Monday to Thursday from 7:30 AM to 6 PM. Patients are seen by appointment only. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. We recommend canceling only in an emergency situation to avoid difficulty in rescheduling.
PAYMENT & OFFICE POLICIES
Cost
Orthodontic treatment is an excellent investment in the overall dental, medical and psychological well-being of children and adults, and we are dedicated to making certain that you can afford the very best. When it comes to you or your childs teeth, you do not have to settle for less than what you want or deserve. Financial considerations should not be an obstacle to a beautiful smile. The cost of treatment depends on the severity of the patients problem. You will be able to discuss fees and payment options before treatment begins. For your convenience we accept Visa, Mastercard, Discover and American Express. We are sensitive to the fact that different patients have different needs in fulfilling their financial obligations and we provide the following options:
- Payment Plans with No Interest
- Prepayment Courtesy Discount
- No Down Payment/Low Monthly Payment Plan (Third Party Financing)
- Family discount
- For your convenience we accept Visa, Mastercard, Discover and American Express
- Automatic withdrawals for monthly payments
Insurance Benefits
If you have insurance coverage for orthodontics, we will be happy to assist you in determining the amount of benefit to you and your family. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf. We accept assignment of benefit for most insurance plans. This means that we will accept the benefit payments on behalf of the patient. By doing this, the familys out-of-pocket expense is substantially lower. We will go over your insurance benefits in detail at the treatment planning session.
Convenient Online Services
We know how busy you are. Thats why were committed to providing you superior, leading-edge service. With our secure online service you will be able to:
- View your appointment and account information any time
- Sign up for email or text appointment reminders
- Print out flex spending reimbursement and tax receipts