Appointments & Financials

INITIAL EXAM VISIT

As a courtesy to our patients, the initial examination is free of charge. Upon your arrival, our treatment coordinator will begin making you acquainted with our office. Dr. Walker or Dr. Dixon will then conduct a thorough clinical examination and go over the findings with you. The purpose of the initial examination is to answer:

  • What sort of problem is present, if any?
  • When is the proper time for treatment?
  • What type of treatment is indicated?
  • How long will treatment take?
  • How much will the treatment cost?

If Dr. Walker or Dr. Dixon has recommended orthodontic treatment, then diagnostic records will be indicated. The diagnostic records include two radiographs (x-rays), digital images of the teeth and face, and study models of the teeth. In most instances, the diagnostic records may be taken at the initial exam visit.

REGULAR APPOINTMENTS

The initial appliance placement usually takes from 1 to 2 hours. Regular adjustment appointments are every 6 to 8 weeks and often take 20 to 40 minutes. Our regular office hours are Monday to Thursday from 7:30 AM to 5:30 PM. Patients are seen by appointment only. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. We recommend canceling only in an emergency situation to avoid difficulty in rescheduling.

PAYMENT & OFFICE POLICIES

Cost

Orthodontic treatment is an excellent investment in the overall dental, medical and psychological well-being of children and adults, and we are dedicated to making certain that you can afford the very best. When it comes to you or your child’s teeth, you do not have to settle for less than what you want or deserve. Financial considerations should not be an obstacle to a beautiful smile. The cost of treatment depends on the severity of the patients problem. You will be able to discuss fees and payment options before treatment begins. For your convenience we accept Visa, Mastercard, Discover and American Express. We are sensitive to the fact that different patients have different needs in fulfilling their financial obligations and we provide the following options:

  • Payment Plans with No Interest
  • Prepayment Courtesy Discount
  • Family discount
  • For your convenience we accept Visa, Mastercard, Discover and American Express
  • Automatic withdrawals for monthly payments via OrthoBanc

Insurance Benefits

If you have insurance coverage for orthodontics, we will be happy to assist you in determining the amount of benefit to you and your family. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf. We accept assignment of benefit for most insurance plans. This means that we will accept the benefit payments on behalf of the patient. By doing this, the family’s out-of-pocket expense is substantially lower. We will go over your insurance benefits in detail.

Convenient Online Services

We know how busy you are. That is why were committed to providing you superior, leading-edge service. With our secure online service you will be able to:

  • View your appointment information any time
  • Sign up for email or text appointment reminders
  • Print out flex spending reimbursement and tax receipts via OrthoBanc